Question 1

What documents do I need?

Accepted Answer

Bring a valid driving licence showing Latin-script details, your passport, and a physical credit card in the main driver’s name. If your licence was issued outside the EU or EEA, an International Driving Permit is recommended. Electronic copies and photocopies are not accepted by rental agents.

Question 2

Can I drive to Croatia or Albania?

Accepted Answer

Yes — and from Herceg Novi it is remarkably easy. Dubrovnik is only 30 km away via the Debeli Brijeg border crossing. Let us know at booking and we will ensure the Green Card and cross-border documentation are ready before you collect the car.

Question 3

Is there a minimum age?

Accepted Answer

The minimum age to rent is 21, and drivers must hold a full licence for at least two years. Drivers aged 21–24 pay a young driver supplement, and the exact amount varies by vehicle class — it is shown clearly in the search results before you confirm.

Question 4

What’s included in the price?

Accepted Answer

All vehicles include Third Party Liability insurance and most include CDW in the base price. VAT, a mandatory equipment kit (first-aid box, warning triangle, reflective vest), and a transparent fuel policy are also included. Mileage terms vary by vehicle — check the listing details. Extended zero-excess cover is available as an add-on.

Question 5

How does pickup work?

Accepted Answer

We offer delivery to Herceg Novi town centre, the Igalo spa quarter, or a meet-and-greet at Tivat Airport arrivals — 35 km along the bay road, roughly 40 minutes. Choose your preferred location during booking and the agent will confirm the exact meeting point.

Question 6

Can I drop off at a different location?

Accepted Answer

Yes — one-way rentals are available across 28 locations throughout Montenegro. You can return the car in Podgorica, Kotor, Budva, or even Tivat Airport. Select separate pickup and drop-off points when booking.

Question 7

Can I cancel my booking?

Accepted Answer

Standard vehicles offer free cancellation up to 7 days before the rental start. Luxury cars and convertibles require 30 days’ notice for a free cancellation. A 6% payment processing fee applies to all cancellations regardless of timing.

Question 8

Is a deposit required?

Accepted Answer

A security deposit is held on a physical credit card — the amount ranges from €50 to €300 depending on the vehicle category. Some economy cars are available without a deposit. The hold is released within a few working days after you return the car in its original condition.

Question 9

What happens if I exceed the mileage limit?

Accepted Answer

Vehicles with a mileage cap charge a per-kilometre fee for any distance driven above the agreed limit. The rate is shown in the vehicle details before you book. Many vehicles on our platform offer unlimited mileage.

Question 10

Are there hidden costs?

Accepted Answer

None. The price displayed at search includes all taxes, mandatory fees, and any cross-border charges for Croatia that apply to your booking. What you see is exactly what you pay.

Question 11

How much is the down payment?

Accepted Answer

Confirming your booking requires a down payment of 15–20% of the total rental cost. The remaining balance is settled directly with the rental agent when you collect the vehicle.

Question 12

Can I rent without a credit card?

Accepted Answer

A small number of vehicles are available for renters who do not have a credit card. These are clearly marked in the search results. For most cars, a physical credit card in the driver’s name is required for the security deposit hold.

Путеводители по Херцег-Нови

Прогулка по трём крепостям

Спа-наследие Игало

Поездка к Голубой пещере

100 000 ступеней Херцег-Нови

Крепость на острове Мамула

Фестиваль мимозы в феврале

Поездка на полуостров Превлака

Дегустация оливкового масла в горах

Монастырь Савина и просёлочные дороги